USER EXPERIENCE LAB
01392 927118

case studies

letting our clients do the talking.

our clients' experiences speak volumes about how the customer experience and bottom line for every business can be improved with user testing.
PPP Taking Care remote user testing and research case study by u.exe

PPP Taking Care

Remote user testing during lockdown with u.exe helped to generate 200% increase in online orders within 12 months
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Orphans Press user testing and research case study by u.exe

Orphans

We supported an agency team with qualitative user data to deepen their client offering, which brought important discoveries regarding mobile platforms.
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The Exeter user testing and research case study by u.exe

The Exeter

How user testing both the advisors' website and member benefits app produced valuable insights on brand impressions and usability.
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te user testing case study

Pure Electric

How our user testing directed improvements on the new website, 'key to understanding that the changes... were not going to be detrimental to customer experience and ultimately business revenue'.
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Improve International user experience research case study

Improve International

How our user research project produced valuable evidence to pass a new membership proposal through 'severe senior stakeholder scrutiny'.
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