USER EXPERIENCE LAB
01392 927118

our facilities

Situated in the historic Quay House on Exeter’s bustling quayside, our user testing facilities are thoughtfully designed, flexible spaces with a panoramic view over the water, allowing our clients to have an enjoyable and productive day.
Situated in the historic Quay House on Exeter’s bustling quayside, our observation room is a thoughtfully designed, flexible space with a panoramic view over the water, allowing our clients to have an enjoyable and productive day.
u.exe is a versatile, professional environment with a relaxed and friendly atmosphere.
An easy and convenient location for research participants to find, our testing room is located within the Generator coworking hub in Quay House.

The observation and testing rooms are entirely separate but the tech is linked so that participants have the space and privacy to experience the user test authentically, while clients view and listen to the user research happening in real-time from multiple feeds on the large monitor in the observation room.
LAB HIRE PRICES
day rate. £800
half day. £500
BOOK IT

what’s included

  • Room hire - observation and testing or separately
  • Initial welcome and setup instruction
  • Use of room technology including Mac and PC computers, iOS and Android mobile devices
  • High definition video/audio recording
  • Flip charts to capture ideas
  • On-hand assistance from a u.exe Director as required
  • All-important tea, coffee and biscuits

extras

  • Participant sourcing by People for Research
  • Participant incentives: we recommend the client provides an incentive/thank you for research participants, usually in voucher form.
  • Catering: Lunch can be organised and dietary requirements catered for; just let us know at the time of booking. Please note we are a nut-free area.

other services

facilitation

We are able to provide facilitation for client sessions either on the observation side and/or running the user tests. Please contact us to discuss your requirements.

analysis

We can produce a bespoke analysis report of the findings from your user test session which will include analysis of the results and recommendations for improvements according to the research results. Please discuss your requirements with us ahead of your booking.

tech

  • Windows and Mac Desktop computers
  • Android and iOS devices
  • HD Pan, tilt, zoom camera (with remote control)
  • HD Webcam
  • HD Flexible camera
  • Direct audio microphone
  • Push to talk communication between rooms
  • Remotely control of video feeds via iPad
  • One touch recording
SAY HI
if you’re interested in finding out more about u.exe, we’d love to have a chat, drop us a line or call